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Privacy Policy

The Lady Bird Johnson and The University of Texas at Austin are committed to ensuring the privacy and accuracy of your confidential information. We do not actively share personal information gathered from our Web servers. However, because The University of Texas at Austin is a public institution, some information collected from the UT Austin Web site, including the summary server log information, e-mails sent to the Web site, and information collected from Web-based forms, may be subject to the Texas Public Information Act. This means that while we do not actively share information, in some cases we may be compelled by law to release information gathered from our Web servers. To learn more please read The University of Texas at Austin Web Privacy Policy.

Personal Information

The Lady Bird Johnson Wildflower Center is committed to maintaining your confidence and trust, and accordingly maintains the following privacy policy to protect personal information you provide online: it is our policy that personal information, such as your name, address, email address and telephone number is private and confidential. We do not provide this information to third parties, without your permission.

Online Purchases

To protect your privacy, www.wildflower.org has intergrated PayPal's VeriSign Payflow Link payment system to process online purchases. This system utilizes Secure Socket Layers (SSL), for encryption and authentication of confidential information. Your sensitive information will never be stored on The University of Texas at Austin systems. If for whatever reason you wish not to enter personal information through our website, you may always contact the Wildflower Center by phone at 512.232.0100.

Returns / Refund

Your satisfaction is guaranteed. If you are not happy with any item for any reason, you may return it for an exchange or refund. Please include your original invoice or receipt as well as a note explaining how we can further assist you. Ship your returns to the address below or contact at 512.232.0100.

Wildflower Center Store
4801 La Crosse Avenue
Austin, Texas 78739

Shipping

The Wildflower Center employs United Parcel Service and the U.S. Mail to ship our orders. Please note that UPS and cannot deliver to P.O. boxes, and rural route deliveries require a complete address and nearest cross street. Expedited shipping (Second Day and Next Day) are available for additional charges. However, we do not offer these options online and ask, instead, that you call our toll free number, (877) 945-3357, to make such arrangements.

Customer Service

If you have any questions about a purchase or service provided by the Lady Bird Johnson Wildflower Center, please contact us using the information below: Lady Bird Johnson Wildflower Center

4801 La Crosse Avenue
Austin, Texas 78739
512.232.0100
877.945.3357 (Store)